CASE: Antecedents of employees workload satisfaction: A MIMIC-model approach


Job satisfaction and its correlates have received considerable attention in the literature. This is due to the fact that job satisfaction has both a postive and negative impact on several important constructs. For example it is positively related to life satisfaction, organizational commitment and job performance. Furthermore it is negatively related with such key constructs as absenteeism and employee turnover (e.g. Yousef 2002). The above reported consequences of job satisfaction have made it such a central construct in human resources management. Understanding the determinants of job satisfaction is therefore an important research question (e.g. Babin and Boles 1996, 1998). Boosting employees satisfaction with their jobs and working conditions is important for the success of any organization (Brown and Peterson 1994). The goal of this project is to analyze antecedents of workload satisfaction in a telecommunication context. We investigate various organizational determinants such as interdependence with colleagues, control of work agenda, clarity of assignments by superiors etc (e.g. Dwyer and Ganster 1991). Since job satisfaction is a latent construct and organizational determinants are measured on a nominal scale, we employ a MIMIC-approach (Bollen 1989). As the relationship between determinants and job satisfaction is likely to be moderated by the status of the respondent (senior management, management, employees) separate analyses will be conducted for these groups.
Job satisfaction and its correlates have received considerable attention in the literature. This is due to the fact that job satisfaction has both a postive and negative impact on several important constructs. For example it is positively related to life satisfaction, organizational commitment and job performance. Furthermore it is negatively related with such key constructs as absenteeism and employee turnover (e.g. Yousef 2002). The above reported consequences of job satisfaction have made it such a central construct in human resources management. Understanding the determinants of job satisfaction is therefore an important research question (e.g. Babin and Boles 1996, 1998). Boosting employees satisfaction with their jobs and working conditions is important for the success of any organization (Brown and Peterson 1994). The goal of this project is to analyze antecedents of workload satisfaction in a telecommunication context. We investigate various organizational determinants such as interdependence with colleagues, control of work agenda, clarity of assignments by superiors etc (e.g. Dwyer and Ganster 1991). Since job satisfaction is a latent construct and organizational determinants are measured on a nominal scale, we employ a MIMIC-approach (Bollen 1989). As the relationship between determinants and job satisfaction is likely to be moderated by the status of the respondent (senior management, management, employees) separate analyses will be conducted for these groups.


Principal Investigators
Paulssen, Marcel Prof. Dr. (Details) (Quantitative Climate, Weather and Energy Analysis)

Duration of Project
Start date: 01/2005
End date: 01/2005

Last updated on 2020-09-03 at 23:07